Question 1

What areas does 800FixMyCar.com cover?

Accepted Answer

We provide car repair and maintenance services across Dubai, Abu Dhabi, and Sharjah. Our mobile mechanics cover over 80+ areas including Dubai Marina, JBR, Business Bay, Downtown Dubai, Jumeirah, Khalifa City, Al Reem Island, Al Nahda, and many more. Our Al Quoz workshop in Dubai serves as our central hub for workshop-based repairs.

Question 2

Which car brands do you service?

Accepted Answer

We service all petrol-powered vehicles from every major manufacturer, including Toyota, Nissan, BMW, Mercedes-Benz, Honda, Kia, Hyundai, Lexus, Land Rover, Porsche, Audi, Ford, Chevrolet, Mitsubishi, Mazda, Infiniti, Volkswagen, and 50+ more brands. Our technicians are trained on European, Japanese, Korean, American, and Chinese vehicles.

Question 3

Do you service electric vehicles (EVs)?

Accepted Answer

No, we currently specialise exclusively in petrol-powered vehicles. This allows us to maintain deep expertise and invest in the right diagnostic equipment for internal combustion engines, transmissions, and related systems.

Question 4

What are your operating hours?

Accepted Answer

Our workshop in Al Quoz, Dubai is open Monday through Sunday, 9:00 AM to 7:00 PM. Our roadside assistance service operates 24 hours a day, 7 days a week, including weekends and public holidays. You can reach us anytime at 800 36262.

Question 5

What's included in a minor car service?

Accepted Answer

A minor service includes an engine oil change with the correct grade oil, oil filter replacement, air filter cleaning or replacement, fluid top-up (coolant, brake fluid, power steering, washer fluid), a computer diagnostic scan to detect hidden fault codes, and a 360-degree multi-point inspection covering belts, hoses, lights, tyres, suspension, and brakes.

Question 6

How often should I service my car in the UAE?

Accepted Answer

Due to the extreme heat and dust in the UAE, we recommend a minor service every 5,000–7,000 km for older vehicles and every 10,000 km for newer models using fully synthetic oil. A major service should be done every 20,000–30,000 km. Regular servicing extends your vehicle's lifespan and prevents costly breakdowns.

Question 7

Do you use genuine parts?

Accepted Answer

Yes, we use genuine OEM (Original Equipment Manufacturer) parts or high-quality OEM-equivalent parts from reputable suppliers. All parts come with up to 24 months of warranty. We'll always discuss part options and pricing with you before proceeding with any repair.

Question 8

What warranty do you offer on repairs?

Accepted Answer

We provide up to 24 months of warranty on parts and labour across all services. The exact warranty period depends on the component and service type. Our warranty covers manufacturing defects and workmanship issues, giving you complete peace of mind.

Question 9

How much does a car service cost in Dubai?

Accepted Answer

Minor services start from AED 199, while major services range from AED 499 to AED 1,499 depending on your vehicle type and required parts. Battery replacement starts at AED 250, AC repair from AED 300, and brake pad replacement from AED 350. Contact us for a free, no-obligation quote tailored to your vehicle.

Question 10

Do you offer free quotes?

Accepted Answer

Yes, we provide free quotes for all services. You can request a quote via our online booking form, WhatsApp, or by calling 800 36262. We'll assess your vehicle's needs and provide a transparent, itemised estimate before any work begins.

Question 11

Are there any hidden charges?

Accepted Answer

No. We follow a strict transparent pricing policy. You approve every repair and its cost before we proceed. The price we quote is the price you pay — no surprises, no hidden fees, no unnecessary upselling.

Question 12

Do you offer service contracts for fleets?

Accepted Answer

Yes, we offer Silver, Gold, and Platinum service contracts designed for individual car owners and fleet operators. Contracts include scheduled minor and major services, priority booking, discounted rates, and dedicated account management. Contact us to discuss a custom fleet package.

Question 13

How fast is your roadside response time?

Accepted Answer

Our average roadside response time is 25 minutes across Dubai, Abu Dhabi, and Sharjah. During peak traffic hours, response times may vary slightly, but we continuously dispatch the nearest available technician to reach you as quickly as possible.

Question 14

What does roadside assistance include?

Accepted Answer

Our roadside assistance covers jump-starts for dead batteries, flat tyre replacement, fuel delivery, lockout assistance, minor on-site repairs, and towing to our workshop for major issues. We carry common parts and tools to get you back on the road whenever possible.

Question 15

Is roadside assistance available 24/7?

Accepted Answer

Yes, our roadside assistance operates 24 hours a day, 7 days a week, 365 days a year. Whether it's 3 AM on a weekday or Friday afternoon, our team is ready to help. Call 800 36262 anytime for immediate assistance.

Question 16

Do you charge a call-out fee?

Accepted Answer

No, we do not charge a call-out fee for roadside assistance. You only pay for the service or parts required. Our technician will assess the situation, provide a transparent quote, and proceed only with your approval.

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